Required skills

technical skills to identify mechanical and electrical vehicle damage

communication skills to engage with repairers and specialist providers

literacy skills to

apply loss assessment processes procedures and policies

research interpret and apply automotive mechanical electrical and advanced specialist vehicle knowledge

numeracy skills to interpret technical measurements

problemsolving skills to

clarify problems relating to

brake systems

engine and fuel systems

electrical and electronic systems

latest automotive technology

specific vehicle types

suspension and steering systems

transmission and driveline assembly

clarify knowledge of specific vehicle types and latest technology relating to automotive mechanical and electrical problems

technology skills to use communication devices and computerised equipment to research advanced specialist vehicle information

Required knowledge

technical knowledge of motor vehicle

mechanical systems and components

damage and faults

dismantling and repair methods

operating principles of electrical and electronic systems and components including

damage and faults

dismantling and repair methods

operating principles of mechanical systems and components including

brake systems

engine and fuel systems

suspension and steering systems

transmission and driveline assembly

technical knowledge relating to a specific vehicle type including light vehicles heavy vehicles agricultural and plant equipment recreational boats recreational vehicles and motorcycles

technical knowledge of latest technology relating to mechanical electrical and electronic motor vehicle repair including repair of battery electric vehicles BEV and hybrid vehicles

vehicle inspection and damage assessment procedures and methodologies including repair setups and dismantling procedures

current assessing and quoting methodologies

relevant automotive websites to locate current best practice and future trends information

general insurance industry knowledge including relevant sections of

Competition and Consumer Act

contract and insurance law

copyright law

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

privacy law

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications including workshop manuals and repair guides

applicable commonwealth state or territory laws regulations and standards relating to vehicle loss assessment and reporting requirements including

environmental regulations

legislation

Workplace Health and Safety WHS Act

workplace policies and procedures relating to vehicle loss assessment and reporting requirements including

quality requirements

recording and reporting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

apply automotive mechanical and electrical knowledge to loss assessment processes procedures and policies

apply latest automotive technology knowledge and knowledge of specific vehicle types to loss assessment processes procedures and policies

identify mechanical and electrical damage

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace practices and procedures

following safety requirements

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry codes of practice

The following resources must be made available for the assessment of this unit

a range of vehicles with mechanical and electrical damage

relevant information including manufacturer and component supplier specifications workshop manuals and repair guides

relevant materials resources and safety equipment

relevant WHS materials including workshop WHS procedures

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

Suspension and steeringsystems may include:

Brake systems may include:

Transmission and driveline assembly may include:

Engine and fuel systems may include:

Electrical and electronic systems may include:

Latest technology may include:

Research techniques may include: